There will be many operational, HR and telemedicine/technology changes needed to be implemented to re-invent the “New Normal” medical practice.
New staffing and practice operations changes are necessary and “thinking outside the box” is imperative.
Learning Objectives: Participants will learn strategies to:
Topics Include:
Many independent practices are thriving despite challenges posed by health care delivery reforms. Physicians and Managers are demonstrating that you can still have successful, rewarding and lucrative private practices and real life examples will be shown. This workshop is designed for physicians and managers seeking strategies to remain competitive and independent in today’s marketplace.
Topics Include:
At the conclusion of this course, physicians and managers will learn how to:
This workshop will teach critical skills in analyzing the practice profit/loss statement, accounts receivable ratios and cost accounting and how to access specialty comparison norms for benchmarking.
The biggest mistake to avoid in bringing in an associate is saying “let’s see how it goes with being an employee and we will figure out the partnership terms in a couple of years.” That is a recipe for disaster! Hence my title, “Friend or Foe.” An open, trusting, fully transparent long term partner Friend relationship is the goal. Topics Include:
Designed to give the physician, moving from residency to practice, the tools to assess various practice options and make a sound practice opportunity decision.
Designed to give the physician, moving from residency to practice, the tools to assess various practice options and make a sound practice opportunity decision with which s/he will be satisfied, evaluate employment, partnership and buy-in agreements and establish a sound foundation of business management principles. Shorter programs of 2-3 hours can also be provided. This seminar has been presented at the residency programs of Harvard, Tufts, Northwestern, Stanford, Georgetown, Scripps, UC Los Angeles, UC San Diego, UC Davis, UC San Francisco, Loma Linda University, University of Texas and University of Colorado.
Participants will learn:
How to assess the best practice type for yourself – Lifestyle and professional decisions (Utilizing our unique Practice Decision Grid)
Evaluating advantages/disadvantages of practice alternatives:
Assessing Demand and Opportunities – Where you want to practice Interviewing and Negotiating Strategies
Presentation will teach essential business skills for those physicians new to practice. This course should be taught in medical school is what seminar attendees repeatedly say! New physicians entering practice as well as physicians already in practice can benefit from this course. This “hands on,” participatory workshop is designed to teach necessary business survival skills in simple, yet effective methods.
Participants will learn:
Physicians are encouraged to bring their own financial reports from their practice to use in the sections on financial analysis and budgeting. If the physician is not yet in practice, samples for analysis are provided.
What are the top challenges facing physicians trying to remain independent or coming back into private practice from Hospital or Foundation employment?
Topics Include:
Just like in a marriage, differences over the way money is spent or invested is one of the biggest areas of conflict and a major reason why partnerships and groups often dissolve. Different practice styles, in terms of the business side of the practice, particularly with income or expense distribution, leads to inevitable conflict.
Topics Include:
A workshop for women physicians, designed to explore time and stress management techniques and the art of juggling family and career.
A one-day workshop for women physicians, designed to explore time and stress management techniques and the art of juggling family and career.
Topics include:
A Woman’s Work is Never Done:
How to Develop Leadership Skills:
Managing Your Practice:
In this new era of health care, consolidating practices can result in economies of scale, reduction of overhead, increased power in contracting, increased net income, ability to recruit new partners and retire partners. But as in a marriage, good communication and shared values are key to compatibility and long term success. This workshop covers practical strategies to manage a successful merger.
Topics include:
The objectives of this course are to recognize the common reasons partnerships and groups dissolve and learn prevention strategies to avoid conflict.
Just like a marriage, a partnership or group practice needs to communicate, confront and compromise to maintain a healthy, thriving, harmonious relationship which will survive and prosper in today’s environment. The objectives of this course are to recognize the common reasons partnerships and groups dissolve and learn prevention strategies to avoid conflict.
Content and Techniques Taught Include:
It is possible to start a new practice either from training or leaving a Foundation/Hospital/Single or Multi-specialty group. The tasks needed to establish a practice are presented in the order they need to be accomplished. It is recommended to plan 4-6 months out to establish a new practice. Learn from an experienced practice management consultant who has assisted physician start-ups with over 200 new practices with an average of 5 to 8 per year with all specialties.
Topics include:
Considering retirement? Selling or wanting to buy a practice? Making this transition requires planning and sufficient time to accomplish this effectively for your patients, staff and family. It is more difficult for physicians to sell, transition, start or purchase a practice. Learn creative strategies to help you accomplish your goals. This seminar will discuss the options, including: bringing in an associate, recruiting, selling the practice, buying a practice or closing the practice. Included is the latest information on valuation methodology for selling, divorce or estate planning.
Topics Covered will include:
“The Times They Are A-Changin”. There are many practice opportunities for physicians to consider for the future. Will you remain in solo practice? Merge with others to form a bigger single specialty, multi-specialty group or ACO? Join a Foundation or University Affiliation? This workshop will present a balanced discussion of options and issues for physicians to consider before making these important practice decisions. This workshop has been presented for the California Medical Association / Western Leadership Academy for the last three years.
Topics Include:
The aging, disruptive or impaired physician presents risk to a practice from patient injury/malpractice claims, labor law/harassment claims or loss of patients via negative social media reviews. This is a difficult, sensitive issue for managers and physician partners to tackle, yet it must be done to protect the practice. Learn from real life physician client practice examples and the strategies that resolved the problematic physician issues.
Topics Include:
This program is designed to aid physicians and staff in their patient relations techniques to attract and retain patients.
Utilizing techniques from other fields, participants will learn customer service principles and specific ways to deal with difficult patients
What do your patients find when they Google you? An effective on line marketing strategy encompasses much more than just a website. This program is designed to aid physicians and managers to understand the tools you will need to use to attract new patients to the practice, retain existing ones while creating and keeping a positive on line reputation and successful strategies to counteract negative reviews including litigation. A case example of physician who successfully sued and won against a patient setting precedent in California will be presented.
Topics include:
This seminar will teach management of extenders to increase profits, reduce costs, increase efficiency, yet retain patient satisfaction with services.
Professional patient relations, telephone techniques and etiquette are essential in today’s competitive medical environment. Managed care and capitation mean increased patient volume of visits at decreased reimbursement rates. Under managed care, it is important to control utilization of office visits. Appropriate screening of telephone calls, requests for appointments and advice given will assume greater importance. Quality of care and patient satisfaction is still paramount. Interactions with patients must be handled appropriately to minimize the risk of increased malpractice claims.
Topics Include:
Malpractice Prevention – Strategies for the Medical Office Targets malpractice risks specific to office practice with practical solutions
Complying with OSHA Standards – This program teaches physicians and staff how to comply with OSHA’s required Injury and Illness Prevention Plan, blood borne pathogens and basic infection control program.
HIPAA Without the Hype – HIPAA presents an opportunity to streamline paperwork, cut costs and make the leap to EMR. Need to upgrade billing or scheduling software? Consider EMR as well.
There are only three ways to improve net income in your practice: Raise fees, increase productivity or decrease overhead. Given the complexities of managed care contracting, raising fees can be difficult to accomplish. Doctors may already be working at maximum capacity, so increasing productivity may not be an option either. Therefore, greater profitability may only be achieved by controlling and reducing overhead expenses while improving efficiency. This session will discuss the best ways to reach this goal.
Learning Objectives:
This workshop will discuss the ethical and legal tasks to close a practice. There are many tasks that must be accomplished and having an organized plan is essential.
Effectively transitioning your practice for your patients, staff, and family requires careful planning and sufficient time to accomplish. During this seminar, you will learn creative strategies to help you accomplish your goals, including: bringing in an associate, recruiting, selling the practice, or closing the practice. We will also cover the latest information on valuation methodology for selling, divorce, or estate planning.
Topics Include:
Nobody likes change except a baby! Physicians, managers and staff often find any change difficult and stressful. The healthcare landscape is changing rapidly. Managers must be proactive, nimble and able to manage change effectively within their organizations.
Topics Include:
This seminar teaches critical business skills in Finance, Operations and Personnel Management, for today’s physicians and office managers.
This seminar will provide you with strategies that have been successfully implemented that reduce overhead in practices.
In this seminar, techniques to successfully reduce overhead and increase net income will be taught.
A seminar designed to give the physician and office manager the tools and techniques for effective personnel management, compliance with labor law, and to motivate and increase staff morale.
Learn how to hire the “Superstar” employee. Hire for Attitude and Train for Aptitude! Topics Include:
Professional telephone and office manners and efficient scheduling of appointments are essential to good patient relations.
Managers, Administrators and CEOs in medical practice positions need to successfully learn to supervise staff or manage down, but also to achieve results by influencing their physician bosses by managing up. It is difficult to communicate to your physician boss that certain behaviors are keeping the practice from achieving optimal success.
Topics Include:
Learn how to effectively manage, evaluate and motivate your practice manager in this seminar. An excellent practice manager can increase revenues, decrease practice overhead and manage staff to highest performance. The physician owners need to set goals, monitor, and delegate and evaluate performance of the manager.
Today’s physicians and office managers need a high level of business management skills particularly in the financial area. This workshop will teach critical skills in analyzing the practice profit/loss statement, accounts receivable ratios and cost accounting and how to access specialty comparison norms for benchmarking. At lease one source of comparison benchmarking will be given to each participant.
This lunch-time seminar is a must for physicians and/or their office administrators who contract with third parties. Learn to understand and utilize your power in negotiating contracts and what to look for when reviewing the contract.
This workshop will teach you how to negotiate a better office tenant lease and protect yourself from costly mistakes.
*All seminars and manuals are non-refundable